Reservation & Cancelation Policy

  • We look forward to your visit to MARYAH.IN !

    There are several ways to make a booking:

    Call our Guest Services directly at 8169694217 during regular working hours.
 We will help you to book a consultation, an individual appointment.

    Submit your service request through our online booking portal – available 24 hours a day, 7 days a week.

    Email us at support@maryah.in with details of your appointment request.
 A member of our guest services team will review your request and forward a confirmation of availability as applicable. Once the appointment availability has been confirmed it will be subject to our cancellation policy

    Once your time with us has been confirmed it will be subject to our cancellation policy

Female Service Provider

  • For your convenience, we have female service providers. Unless you state a personal preference when you book your appointment, we will schedule your appointment with either depending on availability.

First-time Guests

  • If this is your first time booking an appointment with MARYAH.IN you will be asked to provide a Beauty Works Gift Card number or credit card number to hold the appointment. We will also ask for your full name, email address and best phone number for contact in order to complete the booking.

Returning Guests

  • Please advise Guest Services if any updates are required to the contact information we have on file, including address, email and best phone number for contact. Accurate information ensures you continue to receive appointment reminders and up-to-date information on the goings-on at MARYAH.IN , based on your preference.

Group Bookings

  • We would ask that a designated group coordinator contact Beauty Works as early as possible and provide the following information:

    Group Coordinator name , Contact information , Date and time preferred etc

    A list of the names of the attendees, along with a contact phone number for each

    The first and second choice of service(s) for each attendee

    A MARYAH Group Booking Coordinator will contact you to arrange the details of your booking in as short a time possible – usually by the next business day. All bookings and/or changes to bookings are to be communicated through your group coordinator to eliminate duplication and/or errors and omissions. Your group coordinator will be provided with a formal itinerary and quote within 2-3 days of the initial request. Their signed approval must be submitted by return email or fax, or verbal approval by phone for documentation in the guest file.

Pre-booking

  • Appointments go very quickly and we often books 2 – 3 weeks or more in advance. We recommend booking your next appointment prior to departing the spa.

    Benefits of pre-booking include:

    More success in requesting a date/time to fit your schedule

    More success in requesting a specific technician/therapist

    Better plan your schedule with a known booking

    The appointment can be changed to better accommodate your schedule as the appointment comes due, however, you must adhere to our cancellation policy to avoid 200 charge of booked services

    You will be entered into the MARYAH for a chance to get your pre-booked service complimentary! Ask your technician or guest services for details!

Cancelations

  • We understand that there may be occasion where you are not able to keep a scheduled appointment. All we ask is that you kindly contact our Guest Services staff to make alternate arrangements within the time frame requested below. Please keep in mind that “No-shows” or last minute cancellations leave our technicians and therapists with empty appointment times and we may have had to turn away other guests that could have enjoyed that appointment.

    Individual Appointments:  24 hours notice for altering, cancelling or rescheduling.

    Multiple (3+ hrs) or Side-by-Side Appointments: 48 hours notice for altering, cancelling or rescheduling.

    Private Parties / Groups (3+ guests or 5+ hrs combined services): 7 days notice for altering, cancelling or rescheduling for the entire group and 48 hours notice for individual attendees.

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